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Shipping Policy

Your Order Processing 

Orders are usually processed within 24-48 hours after your payment is receive.  Order receive on weekends and holiday will be normally processed on the next 1-2 business days.  All orders will be require to complete a phone verification before can be ship.  Order with Fully Assemble and Ride Test Package will require additional processing time and can be vary under different condition such as weather, mechanical etc.  during holiday season, due to EXTREMELY HIGH VVOLUME, IT MAY TAKE ADDITIONAL TIME TO TO PROCESS ORDERS, IT IS RECOMMENED TO ORDER EALRY BEFORE HOLIDAY SEASON TO AVOID THE RUSH. 

Shipping Information Verification

For placing order by credit card, your shipping address has to be verified if it is different to your billing address. We will ask you to fill out an authorization form and signed. Your order may be delayed to ship until we receive your signed
For wire transfer, Cashier Check or Money Order Payment orders, we will ship your order on the day the fund is cleared into our account. Customer is responsible for correct entering the shipping information and contact information, wrong or miss typo may cause delay on your order.

Shipping Carrier 

For merchandise less than 120lbs/box, it will be shipped by UPS Ground & Express, FedEx Ground & Express or  USPS Priority services.  
For merchandise over than 120lbs/box, it will be shipped by professional LTL trucking company (UPS Freight, FedEx Freight, SAIA Freight, Daylight Freight, R&L Freight, Roadrunner Freight  etc.). Carrier driver will contact the customer to arrange deliver appointment with contact information provided. 

Additional Surchage for high cost areas

For shipment Free shipping on qualify areas (area that are out of the coverage or either at high cost area or require special service are subject to additional surcharge, usually this happen less then 1% of the entire united states)

For shipment Flat Rate shipping on qualify areas (area that are out of the coverage or either at high cost area or require special service are subject to additional surcharge, usually this happen less then 1% of the entire united states)

Request Cancel After Order Ship Out

You may cancel your order if your item has not been shipped. However you will be charged a 6% cancellation fee. Once the item has shipped, your order cannot be cancelled (cancellation request must be give 2 business day prior to shipment for processing, if shipment has been schedule, it may not eligible to be cancel). If the customer insist on canceling the order after it has been shipped or refuse the package, the customer will be charged for RETURN shipping and a 20-35% Restocking Fee depending on the condition of the item.

Shipping Transit Time

This map is showing the approximate transit time for most of the shipping carrier. Transit time will be vary by different shipping carrier and different location weather or road condition.

Shipping Transit Time

 

Expected Delivery Time

The table and map below will guide you to estimate your expected delivery date. 

Your State

Expected Delivery Time

AZ, CA, CO, MT, NM, NV, OR, UT, WA, WY

7-10 Business Days /+5 Business days for Ready to Ride
For orders with Rush processing deduct 3 days from the above time frame

AL, GA, IL, IN, LA, MI, MN, MO, ND, OH, OK,

7-10 Business Days/ +5 Business days for Ready to Ride
For orders with Rush processing deduct 3days from the above time frame

KY, ID, MS, NC, SC, VA

7-10 Business Days +5 Business days for Ready to Ride
For orders with Rush processing deduct 3 days from the above time frame

CT, DC, DE, MA, ME, NH, NY, RI, VT, WV, FL, MD, NJ, PA

8-12 Business Days +5 Business days for Ready to Ride
For orders with Rush processing deduct 3 days from the above time frame

HI, AK We currently do not ship to these states

 

Notice

Certain area will be charged extra shipping fees depending on your billing address. 

The table below is special shipping rate. 

Your State

County

Extra Shipping Fees ($)

Arizona

MARICOPA, PINAL, GILA, PIMA, YAVAPAI, LA PAZ, YUMA, MOHAVE, GRAHAM, GREENLEE, COCHISE, SANTA CRUZ, NAVAJO, APACHE, COCNINO

100 

Boroughs of NYC

QUEENS, RICHMOND, KINGS, NEW YORK

100 

Colorado

JEFFERSON, ARAPAHOE, ADAMS, BROOMFIELD, BOULDER, ELBERT, DOUGLAS, EL PASO, DENVER, PARK, GILPIN, EAGLE, SUMMIT, ROUTT, LAKE, GRAND, JACKSON, CLEAR CREEK, SUMMIT, WELD, LARIMER, MORGAN, WASHINGTON, PHILLIPS, LOGAN, YUMA, SEDGWICK, CHEYENNE, LINCOLN, KIT CARSON, TELLER, PUEBLO, LAS ANIMAS, KIOWA, BACA, OTERO, CROWLEY, BENT, HUEFANO, PROWERS, ALAMOSA, CONEJOS, ARCHULETA, LA PLATA, COSTILLA, RIO GRANDE, SAGUACHE, COSTILLA, CHAGGEE, GUNNISON, FREMONT, MONTROSE, HINSDALE, DOLORES, SAN MIGUEL, MONTEZUMA, DELTA, SAN MIGUEL, OURAY, SAN JUAN, MESA, GARFIELD, MOFFAT, PITKIN, RIO BLANCO

100 

California

LOS ANGELES, ORANGE, VENTURA, SAN BERNARDINO, RIVERSIDE, SAN DIEGO, IMPERIAL, INYO

100 

Florida Keys MONROE 

100 

Montana FLATHEAD, LINCOLN, LAKE, RAVALLI, SANDERS, MINERAL, MISSOULA, GRANITE, POWELL, BEAVERHEAD, GALLATIN, JEFFERSON, DEER LODGE, MADISON, SILVER BOW, LEWIS AND CLARK, BROADWATER, MEAGHER, BLAINE, PHILLIPS, LIBERY, HILL, CHOUTEAU, FERGUS, CASCADE, PONDERA, TOOLE, JUDITH BASIN, TETON, GLACIER, FALLON, WIBAUX, ROSEBUD, POWDER RIVER, CARTER, CUSTER, DAWSON, PRAIRIE, DANIELS, MCCONE, VALLEY, RICHLAND, SHERIDAN, ROOSEVELT, YELLOWSTONE, BIG HORN, PETROLEUM, PARK, WHEATLAND, TREASURE, GOLDEN VALLEY, MUSSELSHELL, VARBON, STILLWATER, SWEET GRASS, MEAGHER 

100 

Nevada CLARK, LINCOLN, NYE, ESMERALDA, WHITE PINE, LANDER, EUREKA, WASHOE, LYON, HUMBOLDT, MINERAL, PERSHING, DOUGLAS, STOREY, CHURCHILL, CARSON CITY, ELKO MEAGHER 

100 

Oregon MALHEUR, BAKER, HARNEY, UMATILLA, WALLOWA, UNION, WHEELER, GRANT, GILLIAM, MORROW, JEFFERSON, DESCHUTES, KLAMATH, LAKE, JOSEPHINE, JACKSON, CURRY, LANE, COOS, BENTON, YAMHILL, LINN, MARION, POLK, WASHINGTON, MULTNOMAH, CLACKAMAS, TILLAMOOK, CLATSOP, SHERMAN, COLUMBIA, HOOD RIVER, WASCO 

100 

Utah WASHINGTON, GARFIELD, WAYNE, IRON, SEVIER, KANE, BEAVER, PIUTE, MILLARD, JUAB, SANPETE, UTAH, CARBON, GRAND, EMERY, SAN JUAN, WEBER, CACHE, BOX ELDER, SALT LAKE, SUMMIT, DAVIS, TOOELE, DUCHESNE, RICH, UINTAH, MORGAN, WASATCH, DAGGETT, DAVIS 

100 

Upper Peninsula ALGER, BARAGA, CHIPPEWA, DICKINSON, GOGEBIC, HOUGHTON, IRON, KEWEENAW, LUCE, MACKINAC, MARQUETTE, MENOMINEE, ONTONAGON, SCHOOLCRAFT, DELTA 

100 

Washington KITTITAS, KING, SNOHOMISH, KITSAP, SKAGIT, SAN JUAN, WHATCOM, ISLAND, PIERCE, CLALLAM, JEFFERSON, LEWIS, THURSTON, GRAYS HARBOR, MASON, COWLITZ, PACIFIC, KLICKITAT, SKAMANIA, WAHKIAKUM, CLARK, CHELAN, DOUGLAS, OKANOGAN, CHELAN, GRANT, YAKIMA, KITTITAS, SPOKANE, STEVENS, WHITMAN, LINCOLN, ADAMS, FERRY, PEND OREILLE, WHITMAN, FERRY, FRANKLIN, WALLA WALLA, COLUMBIA, WHITMAN, BENTON, ASOTIN 

100 

Wyoming TETON, LINCOLN, SUBLETTE, SWEETWATER, UINTA, SHERIDAN, JOHNSON, CAMPBELL, WESTON, CROOK, NATRONA, FREMONT, CONVERSE, CARBON, PARK, BIG HORN, HOT SPRINGS, WASHAKIE, GOSHEN, NIOBRARA, PLATTE, ALBANY, LARAMIE 

100 

Manhattan Island BROOKLYN, THE BRONX, NEW YORK, STATEN ISLAND, QUEENS 

310 

Martha's Vineyard BARNSTABLE 

310 

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